The Evaa Commitment
Last updated: November 14, 2026
Hear Evaa work before you pay anything: call (843) 612-1888 and test her yourself.
Evaa is your private AI receptionist — set up for one business at a time: yours. We are DoubleA AI Automation LLC, a small local company in Bluffton, South Carolina, run by the founder who will set up your Evaa personally. We would rather make a small promise and keep it every time than a big promise we cannot prove. Everything below is true today.
What we promise
1. Evaa is there to answer, day and night.
Evaa is set up to answer your calls 24/7 and handle the booking conversation in English — greeting, questions, and booking — so a ringing phone is far less likely to go unanswered when the shop is busy or closed.
2. Evaa says who she is, up front.
On the first line of every call, Evaa says she is the AI receptionist and that the call may be recorded. It is said once, clearly, at the start of the call.
3. Evaa checks your calendar before she books.
Before offering a time, Evaa checks your shop's one shared Google Calendar for availability, and bookings are written to that same calendar — the one you already look at. Evaa does not connect to your POS, and anything that is not on that calendar is invisible to her.
4. You can check every call.
Every call is recorded and transcribed, and you can listen and read in the Evaa app. After a booking, your customer gets a confirmation text, and you are notified in the app. For same-day bookings you also get a text message; for future-date bookings, the notification is in the app.
5. The price is the price on this page.
$49 per month per location, plus tax. That includes 75 minutes of talk time and 150 text segments each month. If you go over, it is $0.50 per extra minute and $0.025 per extra text segment. To keep overage predictable, Evaa alerts you as you approach your included minutes, and overage charges are capped at $50 per month by default — so your monthly bill never exceeds $99 plus tax unless you choose to raise the cap. The charges are the ones listed here: setup is $0, and there is no long-term contract. A yearly plan is $490.
6. Your free trial starts when Evaa is actually live.
You get 3 free days, and the clock starts only when Evaa is live on your own business number — not when you sign up, and not while we are still setting up. Evaa is built for your business and tested before she goes live on your line.
7. Your first month is protected — Evaa Booking Protection.
If Evaa books an appointment wrong in your shop's first month, you do not pay that month's plan fee.
A booking counts as Evaa's error when the call recording and your shop's booking log show that Evaa:
- booked the wrong day or time compared with what the caller said and Evaa read back to confirm;
- double-booked a slot that was already taken on your shop's calendar;
- recorded the wrong service compared with what the caller asked for and Evaa confirmed; or
- accepted a booking outside your business hours that Evaa should have refused under the hours set up for your shop.
It is not Evaa's error when: the caller gave wrong information, changed their mind after the call, or did not show up; your shop changed its hours or services without telling Double A to update the setup; the cause sits outside Evaa — your shop's phone lost signal, a carrier failure, or your Google Calendar was edited by someone else; or Evaa correctly refused an out-of-hours or out-of-service request — that is Evaa doing her job.
Every Evaa call has a recording, a transcript, and a call-log entry — who called, when, and what was booked — and together they are the only basis for deciding a claim. Double A keeps your call recordings and call log for as long as your shop uses the service, and for 90 days after your shop stops using it. You can listen to your own shop's recordings right in the app.
To file a claim, use Ask Evaa in the app or call (843) 612-1888 and say "support", within 14 days of the appointment you believe is wrong. Double A reviews the recording and the call log for every claim filed. If it was Evaa's error, that month's plan fee is waived in full; if you have already paid it, the waived amount is credited to the next month's fee — it is not refunded in cash. Each shop can receive at most one free month in its first month.
Booking Protection applies only to your first month, starting when Evaa runs on your shop's real number after your free trial ends and your paid period begins. It does not apply to the free trial period, when there is no fee to waive.
If Evaa gets something wrong — The Call Review
AI can mishear. We will not pretend otherwise. Here is exactly what happens when it does:
- Open the call in your app — you can listen to the recording and read the transcript, so you never have to take our word for what was said.
- Tell us about it through Ask Evaa in the app, or call (843) 612-1888 and say "support" — within 14 days of the appointment, with the date and time of the call and what went wrong.
- We review the actual call. If the cause is in your shop's Evaa setup — a service, a price, a schedule rule — we update it and let you know what was changed.
A wrong booking is an event on your Google Calendar, so you can edit or delete it like any other appointment. And if Evaa is not right for your shop, you can cancel at any time — there is no contract locking you in. Cancellation stops future billing; the current month that has already run is not refunded.
What Evaa does — and what she does not do
What Evaa does:
- Is set up to answer your calls 24/7 and handle the booking conversation in English — greeting, questions, and booking — so a ringing phone is far less likely to go unanswered when the shop is busy or closed.
- Checks your shop's one shared Google Calendar before she books, and writes bookings to that same calendar.
- Sends your customer a confirmation text after a booking, and notifies you in the app — plus a text message for same-day bookings.
- Records and transcribes every call, so you can listen and read in the Evaa app.
- Says she is the AI receptionist, and that the call may be recorded, on the first line of every call.
What we do not promise:
- We do not promise Evaa will bring you a certain number of customers or a certain amount of revenue. We won't guess with your money.
- Evaa answers in English only. We do not offer a Spanish or Vietnamese receptionist.
- We do not offer a receptionist for every industry off the shelf. Evaa is built for your business, one at a time. We accept some types of business, review some case by case, and decline some — and if yours is one we decline, we will tell you plainly, before you pay anything.
- We do not hide the AI. Your callers hear, on the first line, that they are speaking with an AI receptionist.
Talk to a real person
DoubleA AI Automation LLC is a real, local company in Bluffton, South Carolina. Your Evaa is set up personally by our founder, and in this early stage he personally reviews calls. When you need a person, you reach the people who built your Evaa. Start with the demo line — (843) 612-1888 — and hear for yourself what your customers will hear.